“Communication is now more open and effective across the management team and companywide. The coaching process also enabled us to take commercial decisions that saved the company money and increased our productivity.” CEO, energy sector SME
Odyssey Mentor Limited Privacy Notice
This is the privacy notice for Odyssey Mentor Limited. In this document, the words “we”, “our” or “us” refers to Odyssey Mentor Limited. This notice describes how we will collect, store and use your personal information along with the rights you have in relation to your personal data.
We may collect information about you because of: your telephone and/or email enquiries about a coaching programme; you have undertaken or are undertaking a coaching programme; or we have met or been introduced and communicated either verbally or via email.
By undertaking a coaching programme or communicating with us by telephone or email, you are consenting to Odyssey Mentor Limited storing and using the personal information you have provided us with as set out in this notice. If you do not want your personal information to be used, then please do not provide us with any.
What information do we collect?
In the course of our relationship we may ask you for or you may disclose information that is classed as personally identifiable to you as an individual. Depending on the situation, we may ask for: your full name, email address, preferred contact number, home or work address, job title and the company you work for and your CV along with any relevant notes that are necessary in order for us to provide our services.
Ways in which we might use your information
Odyssey Mentor Limited is committed to respecting your privacy and personal information and will only use the information you have given to us as follows:
• To keep notes as an aide memoire and, if you are a client, in order to fulfil our ethical and moral obligations. We adhere to the Codes of Ethics of both the European Mentoring and Coaching Council and that of the World Association of Business Coaches.
• To correspond with you during the normal course of our relationship whether as a member of our network, a client or potential client.
• Personalised emails and relevant articles or private invitations tailored to suit your areas of interest.
• To obtain feedback on the services with which we have provided you.
If you wish to opt out of receiving communication in any of these areas please contact email@example.com
We treat the information you provide us with as confidential. We do not sell any personal data to third parties, and we do not share any personal information about you to others in the wider Odyssey Mentor Limited network.
If we feel an individual may benefit from an introduction to someone in the wider Odyssey Mentor Limited network, then permission will be sought prior to disclosing any personal information or making the introduction.
Protection of your information
Your information is stored on a secured computer and any handwritten notes are stored in a fire-proof and locked cabinet.
If you have already consented to Odyssey Mentor Limited using and holding your personal information you are within your rights to withdraw this consent at any time by contacting us as detailed below. You also have the right to apply for a copy of the information we hold about you. This is called a data subject access request and can be made by contacting us on the details below. You also have a right to request that we delete any information held about you.
If you have any queries regarding this Privacy Notice or would like to exercise your rights as stated in this privacy notice, please contact firstname.lastname@example.org or call +44 (0)7950 414 075.